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IT for Dental Offices
IT Services for Dental Offices
Venus Systems provides IT support for dental offices in Toronto, the GTA and across Ontario.
We keep your practice management software, digital imaging and front desk running, and help protect patient records, so your team can stay on schedule and focus on patients.
IT challenges dental practices face
A modern dental office depends on technology in every operatory: practice management software, X-ray sensors, intraoral cameras, imaging servers and the front desk. When one piece fails, the whole schedule suffers. Dental offices also hold personal health information that must be protected, and they are frequent targets for ransomware.
- Imaging and X-ray systems that must work with the right computers and drivers
- A practice management server or cloud system that must be fast and always available
- Large imaging files that need reliable backups
- Reception, billing and insurance claims that depend on stable internet and phones
- Patient records on workstations in every operatory
IT services for dental offices
- Managed IT support for dentists, hygienists and front-desk staff, with a 24/7 help desk
- Support for operatory computers, imaging workstations and the servers they rely on, coordinated with your software and imaging vendors
- Backups of patient records and imaging data, with tested restores
- Cybersecurity: endpoint protection, email security, MFA and staff training
- Network cabling and Wi-Fi for new practices, renovations and expansions
- Cloud phone systems for busy reception desks
- Microsoft 365 for email, scheduling and secure file sharing
Why dental offices choose Venus Systems
- One accountable team for computers, network, security, phones and Microsoft 365
- 24/7 help desk, with most issues fixed remotely in minutes
- On-site support across Toronto and the GTA, and remote support across Ontario
- Microsoft CSP partner: we buy, manage and support your Microsoft 365 and Azure licences directly
- Fixed monthly pricing, so IT costs are predictable
Dental IT: common questions
Can you set up IT for a new dental office?
Yes. We plan the network and cabling for each operatory, set up workstations, servers, printers, phones and Wi-Fi, and coordinate with your practice software and imaging vendors before opening day.
Do you back up our imaging data?
Yes. We back up both patient records and imaging, keep copies offsite, and test restores so you know your data can be recovered.
What if a computer fails in an operatory?
We respond quickly, fix most issues remotely, and arrange on-site repair or replacement when hardware has failed, so you can get back to your schedule.
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