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IT for Medical Clinics
IT Services for Medical Clinics
Venus Systems provides managed IT support and cybersecurity for medical clinics, family practices, physiotherapy and wellness clinics in Toronto, the GTA and across Ontario.
We keep your EMR, workstations and network running smoothly and help protect patient information, so your team can focus on patient care.
IT challenges clinics face
When the network or EMR goes down, appointments back up and patients wait. Clinics also hold personal health information, which in Ontario must be protected under PHIPA. Healthcare is a frequent target for ransomware, and many clinics rely on aging equipment and a patchwork of vendors.
- Reliable access to your EMR and booking system all day, every day
- Protecting personal health information on workstations, laptops and email
- Secure fax, e-referral and patient communication workflows
- Reliable Wi-Fi for exam rooms, reception and medical devices
- Fast help when a printer, scanner or front-desk computer fails during clinic hours
IT services for clinics
- Managed IT support with a 24/7 help desk for physicians and staff
- Support for the workstations, network and Microsoft 365 your EMR depends on, coordinated with your EMR vendor
- Cybersecurity: endpoint protection, MFA, email security and staff training
- Encrypted devices, secure email and access controls to help protect patient information
- Backups with tested restores to keep the clinic running after an outage
- Network, cabling and Wi-Fi for new clinics, renovations and moves
- Cloud phone systems that handle busy reception lines and after-hours routing
Why clinics choose Venus Systems
- One accountable team for computers, network, security, phones and Microsoft 365
- 24/7 help desk, with most issues fixed remotely in minutes
- On-site support across Toronto and the GTA, and remote support across Ontario
- Microsoft CSP partner: we buy, manage and support your Microsoft 365 and Azure licences directly
- Fixed monthly pricing, so IT costs are predictable
Clinic IT: common questions
Do you help with PHIPA requirements?
We put the technical safeguards in place, such as access controls, encryption, backups and audit-friendly security settings, and document them. Your clinic remains responsible for its privacy policies, and we support you with the technology side.
Can you set up IT for a new clinic?
Yes. We plan and install the network, Wi-Fi, workstations, printers, phones and Microsoft 365, and coordinate with your EMR vendor so you are ready on opening day.
What happens if our systems go down during clinic hours?
Our help desk responds right away, and most problems are fixed remotely. If hardware has failed, we arrange an on-site visit or a replacement as quickly as possible.
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